Money Back Guarantee Policy

Welcome to VEXTHALORIX, where customer satisfaction is our top priority. We value your experience with our products and services, and we are committed to ensuring that your expectations are met. Our Money Back Guarantee Policy outlines the terms under which you can request a refund for your purchases.

Eligibility for Refund

• Refund requests must be submitted within 30 days of the purchase date.
• The product must be unused and in its original packaging.
• A valid proof of purchase from VEXTHALORIX is required.

Non-Refundable Items

• Gift cards and vouchers.
• Custom-made products, unless they are defective or damaged.

Refund Process

To initiate a refund, please contact our customer service team at support@vexthalorix.com. Once your refund request is approved, you will receive instructions on how to return the product.

Processing Time

Refunds are processed within 10 business days upon receipt of the returned item. The refunded amount will be credited back to the original payment method used at the time of purchase.

Contact Information

For any inquiries regarding our Money Back Guarantee Policy, please reach out to us at:

VEXTHALORIX Customer Service
Phone: (555) 012-3456
Email: support@vexthalorix.com

Thank you for choosing VEXTHALORIX. We look forward to serving you again.